Returns & Refunds

Ammunition can’t be returned or exchanged.Please check caliber, load and quantity before you order. If ammunition arrives damaged or isn’t what you ordered, contact us (see below).

Non-ammunition items can be returned within 30 days of delivery if they are unopened and unused, in their original packaging. Items that have been opened, installed, mounted or used can’t be returned.

1. Email Hello@SZArms.comwith your order number and the items you’re returning. Please contact us before sending anything.
2. Ship the items to: Zenvito LLC d/b/a Strike Zone Arms, 5590 Lauby Road, Suite 10, North Canton, OH 44720. Include your order number, and use a tracked service.
3. You pay the return shipping. There is no restocking fee.

Once we receive the return, we refund the item price and its sales tax to the card you paid with. Your bank may take 5–10 business days to show it. Original shipping charges aren’t refunded.

If anything (including ammunition) arrives damaged, defective or isn’t what you ordered, contact us first at Hello@SZArms.comwith your order number and photos. Please don’t send it back until we reply. We handle these case by case. Beyond that, defects are covered by the manufacturer’s warranty, and we’ll help you contact them.

If we cancel an order (for example, it can’t ship to your address or the distributor is out of stock), we refund everything you were charged, including shipping and tax.